Last updated: December 2025

1. Who We Are

Flush Plumbing Co. (“we,” “our,” or “us”) operates the website https://flushplumbingco.com.
We provide plumbing and backflow testing services to residential and commercial customers.

If you have any questions about this Privacy Policy, you may contact us at:
contact@flushplumbingco.com

2. Information We Collect

We collect personal information only when you voluntarily provide it to us, including:

  • Name

  • Email address

  • Phone number

  • Information submitted through contact forms, quote requests, or scheduling tools

  • Any details you provide related to service requests

We may also automatically collect limited technical data, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited on our website

This information helps us improve site performance, security, and user experience.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and service requests

  • Schedule appointments and provide estimates

  • Communicate with you regarding services

  • Improve our website and customer experience

  • Maintain website security and prevent spam

We do not sell, rent, or trade your personal information.

4. Forms, Scheduling & Third-Party Services

Our website may use trusted third-party tools to operate effectively, including:

  • WPForms (contact and quote forms)

  • TidyCal (appointment scheduling)

  • Google Workspace / Gmail (email communications)

  • Google reCAPTCHA (spam and abuse prevention)

These services may process limited personal data solely to perform their functions. Each provider maintains its own privacy policy.

5. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

  • Ensure proper website functionality

  • Improve user experience

  • Support security and analytics

Cookies do not give us access to your computer or personal files. You can disable cookies in your browser settings if you prefer.

6. Embedded Content

Pages on this site may include embedded content (such as videos or maps). Embedded content behaves as if you visited the third-party website directly and may collect data according to their privacy policies.

7. Data Sharing

We do not share your personal information with third parties except:

  • When required to operate website services (forms, email, scheduling)

  • To comply with legal obligations

  • To protect our rights, property, or safety

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide requested services

  • Maintain business records

  • Comply with legal or regulatory requirements

You may request deletion of your personal data unless we are required to retain it for legal or security reasons.

9. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request corrections or deletion of your information

  • Opt out of non-essential communications

To make a request, contact us at contact@flushplumbingco.com.

10. Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:
contact@flushplumbingco.com